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After Purchase ! What Happens Next ?

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Step 1: Confirmation and Planning (Day 1)

As soon as we receive your order, our team contacts you within 24 hours to:

• Confirm your kiosk customization details

• Plan the deployment schedule together

• Gather specific information about your establishment

 

Step 2: Custom Development (Weeks 1-2)

Our developers work on:

• Visual customization: integration of your brand identity, logo, colors

• Business configuration: adaptation to your hotel's specific needs

• Database creation: structure tailored to your services and rates

 

Step 3: Technical Configuration (Week 3)

• Access setup: creation of Director and Manager accounts with secure codes

• Comprehensive testing: verification of all functionalities

• Optimization: adjustments for a perfect customer experience

 

📦 Step 4: Delivery and Installation (Week 3-4)

• Secure delivery to your establishment

• On-site installation: handled by you (we recommend contacting a handyman professional to mount the screens in rooms and kitchen)

• Complete training: via detailed instruction sheet or video conference

• Real-world testing: support via video conference

 

✅ Step 5: Go-Live and Support

• Final activation of your kiosk

• Technical support available 24/7

• Personalized follow-up during the first weeks of operation

 

 

 

💡 Good to know: You stay informed at every step through our regular check-ins. Our goal ?

To have your kiosk operational and your guests immediately enjoying this new experience!